Return Policy

At Sri Anagha Signatures, every saree is carefully curated and checked for quality before shipping. We strive to give you the best experience, but if you are not fully satisfied with your purchase, our return policy is as follows:

Important Notes

• Please check product details carefully before placing your order.
• Products brought during sale are non refundable.
• We reserve the right to refuse returns that do not meet the below conditions.

Domestic Orders (Within India)

Eligibility for Return:

• Returns are accepted within 3 days from the date of delivery.
• Products must be in their original condition – unused, unwashed, unaltered, with price tag (and Silk Mark tag, if applicable) intact.
• Saree folding and packaging must remain intact.
• Returns are not accepted for orders with custom tailoring, including fall, edging, or blouse stitching services.
• Blouse bits are non-returnable and non-exchangeable.

Accepted Return Resolutions:

• Damaged / Defective Item → Gift Card / Refund
• Incorrect Item Delivered → Gift Card / Refund

How to Initiate a Return:

• Email us at srianaghasignatures@gmail.com  with your order details and return reason.
• For damaged/incorrect items, attach clear photographs of: The product, Price tag & Packing cover received.
• Our support team will review and approve the request within 2 working days.

Return Shipping:

• Once approved, the product must be shipped to:
  Sri Anagha 
  5-9/38 G1, Huda, Alkapur Twp, Neknampur, Hyderabad, Telangana 500089
  Contact: +91 7075585652
• For free-shipping orders, ₹75 per item (onward & return logistics cost) will be deducted from the refund/gift card value.

Refund / Gift Card Issuance:

• Refunds/Gift Cards will be processed only after the returned product passes our Quality Check.
• Refunds include only the product cost; shipping/handling charges are non-refundable.
• Refunds will be credited to the original payment method within 7–10 working days of initiation.

International Orders (Outside India)

• We currently do not accept returns/exchanges for international orders.
• Every saree is carefully checked for quality before shipping.
• All sales outside India are final.

USUAL INCONSISTENCIES IN HANDLOOM PRODUCTS

BELOW POINTS COME UNDER WEAVING INCONSISTENCIES OF A HANDLOOM SAREE AND ARE NOT CONSIDERED DEFECTS / DAMAGES:

• The small knots or bumps in threads you often see occur when broken threads are pieced together. This is not considered a defect.
• The uneven threads connecting the border to the body are not considered defects.
• Slubs - residual threads bundled together in tiny knots.
• Missing Line / Minute gaps in and around motif
• Minute thread gaps around a motif and in body/pallu
• The dyed threads sometimes run over the pallu with Zari threads, which looks like the color has 'bled' from the body to the pallu. Rest assured, it is the powerloom working with a dyed thread that often gets added to the pallu, and is not considered a defect.
• Colors can be a tricky topic too. We state the colors of the saree based on the color of the threads used on the warp and weft. But when two different hues come together, it may happen that they mix to become an entirely different color when seen on our website.
• A good example is brown and red coming together to look like maroon when photographed. We take great pains to ensure you get what you see, but in case the user’s device has its own monitor/display settings, the colors may look different.

WHAT WE DO CONSIDER AS DEFECTS ARE:

• Tear or holes in the saree
• Incorrect length (instead of what was stated),
• Missing blouse piece (if mentioned that the saree has a blouse piece)

 
The decision to accept returns rests solely with srianaghasignatures@gmail.com team.
 
But rest assured, we have a robust quality check team that goes through each product meticulously to ensure you get only the best quality of products!

For any queries, contact our support team at srianaghasignatures@gmail.com.

Sri Anagha Signatures – Authentic. Elegant. Yours.